Role Description

This is a customer-facing role with the primary responsibility of interfacing with the customers for outstanding payments.

Responsibilities

• Contact customers via phone calls, emails and/or personal visits for overdue payments
• Convince the customer to clear the pending dues
• Complete ownership & responsibility of assigned tasks
• Collaborate with other departments to ensure proper resolution of queries of the customers
• Strike a balance between maintaining trustful relationships, and ensuring timely payments

Requirements

• Bachelor’s degree
• Min 2 years of experience in Collections
• Excellent communication skills
• Working knowledge of MS Office

Benefits

• Becoming a part of the early core team
• Competitive salary
• Work with colleagues from strong backgrounds & hungry to succeed
• Opportunity to interact with and learn from high-pedigree investors & mentors -
  • VCs: Tiger Global, Elevation Capital (erstwhile SAIF Partners), Matrix Partners
  • Select angel investors: Kunal Shah, Nithin Kamath, Amit Ranjan

What are we looking for?

• Self-starter with a high sense of ownership - Comfortable working with minimal supervision
• Hungry to learn and grow - Passion to learn & be a better version of oneself; motivated to succeed
• Bias for action - Have the temperament to experiment and execute in uncertainty
• Hustler - Ability to generate resources to solve a problem
• Intellectual honesty - Always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented - Deeply care about delivering value and making an impact on customer's lives

Key Details

• Role: Collection Specialist
• Location: Bangalore
• Compensation: Negotiable based on candidate profile (all Fixed)
• Working 6 days a week